Return & exchange
1) After receiving an order, the consumer has the right to withdraw from the contract entered into at the web store within 14 days without giving any reason.
2) If the condition of the product to be returned has deteriorated, the consumer is responsible for the decreased value of the object due to its use only if the product has been used in any other way than is needed to verify its nature, qualities and proper functioning. To verify the object's nature, qualities and proper functioning, the consumer should treat and use the object only in the manner that would be generally allowed in a store.
3) In order to return goods, the consumer has to submit a request for withdrawal from the purchase of goods (standard form is added to the parcel). Good received through parcel machine can be returned using the same method (with return code provided) or sent directly to Jacadi shop at Väike-Karja 12, Tallinn, 10140, Estonia.
4) The consumer has to return the goods (with labels and clean) within 14 days following the submission of the request for withdrawal or provide evidence that they have given the goods to the logistics company within the mentioned period.
5) For items return/change the transport fees must payed by consumer. For the return/change items the transport fees will be payed by Jacadi only if the consumer recived the wrong- on defected items.
6) After receiving the request for withdrawal the Jacadi store will promptly – no later than within 14 days – refund all the fees received from the consumer under the contract, excluding the transport fees paid by the consumer.